Terms and Conditions
Photography Services
1. These standard terms and conditions apply to the photography service unless otherwise agreed in writing.
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2. Selection of photos for delivery is made by the Customer through the private web gallery. The best images from the photo session are displayed in this online gallery. The Customer can order photos through email and Marlon Asmiralde Photography will give access to Customer in order for them to download the photos. The images that were not selected are deleted 6 months after shooting.
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NOTE: The color and resolution of the photos may vary differently on every monitor (computer, mobile phone, I pad).
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3. Delivered images must be reviewed by the Customer without undue delay. Any complaint must be notified to Marlon Asmiralde Photography within a reasonable time ref. to the Purchase Act and the Consumer Purchase Act.
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4. The high-resolution photos are the images post-processed, ready for print in jpeg format. The Customer can print the photos, use the photos for enlargements, cards, invitations, gifts, canvas, collages etc. All images, electronic and print, come with Marlon Asmiralde Photography's name/logo. Any other use requires permission from Marlon Asmiralde Photography.
Photos cannot be resold, used commercially, lent or licensed to a third party without a written permission of Marlon Asmiralde Photography.
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5. No other digital formats (RAW, TIFF etc.) is delivered to the Customer except for high quality jpeg format.
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6. The images cannot be changed / edited without the approval of Marlon Asmiralde Photography.
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7. When using, modifying or processing images without the approval of Marlon Asmiralde Photography, the Customer is obliged to pay a compensation equal to the financial loss Marlon Asmiralde Photography has suffered, with a mark-up of 100%.
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8. Marlon Asmiralde Photography's name/logo must be stated in all public use of the images, ref. section 43 of the Intellectual Property Act and § 3. In the absence of credit, the customer is obliged to pay compensation of NOK 2,500 excluding MVA.
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9. The Customer is responsible for obtaining permits necessary for the performance of the work, including permission to take a photograph and the consent of the persons to be photographed.
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10. Ordered service/products are invoiced regardless of whether the photos are used or not.
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11. Prepaid payments are not refundable if the customer cancels the assignment (only applicable for Events).
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12. If the Customer does not meet the agreed time for photography, or cancels the assignment at the latest one business day before agreed photography session, NOK 1500 will be invoiced due to loss of earnings unless something else is agreed. If the reason is sickness re-booking can be made without paying this fee.
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13. Marlon Asmiralde Photography is not liable for delays/cancellation of the photo session resulting from a damaged equipment such as cameras, computers etc. due to unforeseen events.
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14. Marlon Asmiralde Photography reserves the right to use the photos for marketing / promotion. This includes posting on the company's website, blog, social media accounts such as Instagram, Facebook, marketing material and competitions. No full name or tag shall be used in images used unless otherwise agreed.
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15. All prices are subject to change without prior notice.
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16. By choosing Marlon Asmiralde Photography the Customer agrees to the above Terms and Conditions.
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Time Frame
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The delivery time for processed digital images is approximately 1 to 4 weeks. This may vary depending on the season and the package.
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Fully processed / edited wedding photos may take approximately 1.5-2 months depending on the season and the package.
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Payments
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Payment shall be made by the Customer upon receiving the link to the web gallery. Invoice will be sent by post or email to the Customer. This must be paid before the product package is received.
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Disclaimer
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Marlon Asmiralde Photography is not responsible for the loss or damaged copy/copies of the delivered photos to the Customer. Should the Customer wish to have another copy from Marlon Asmiralde Photography, this should be re-purchased at a full price.
Online Store
1. INTRODUCTION
These standard terms and conditions apply to all items purchased in our online shop, www.marlonasmiralde.com.
The terms of sale are based on the standard terms of sale for the purchase of goods over the Internet. www.marlon.asmiralde.com follows Norwegian law, and you as a consumer are protected by current Norwegian laws and regulations.
In the terms and conditions of trade, it says "you" or "your" in several places - here reference is made to you who use the website, both private users and corporate customers. On the other hand, when it says "we" or "us", it refers to M.R. Asmiralde Photography and Videography
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www.marlonasmiralde.com is owned and operated by:
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M.R. Asmiralde Photography and Videography
Organization Number: 922 429 634
Address: Kvernabekkvegen 81C, 5243 Fana, Bergen, Norway
Email: marlonasmiralde@gmail.com
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2. GENERAL CONDITION
All products bought from our Online Shop may not be reproduced, duplicated, copied, sold without a written permission from us. The color and resolution of the photos may vary differently on every monitor (computer, mobile phone, tablet). We do not guarantee that any items/products obtained from our Online Shop will meet the your expectations.
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3. ORDER
All prices in our Online Shop is subject to change without prior notice.
All prices on the website are in Norwegian Kroner "NOK" and including 5% art tax.
When you shop at www.marlonasmiralde.com, agreements are entered into in the following language: English
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4. PAYMENT
We accept the following:
Payment cards: Mastercard, Visa, Visa Electron (No fee).
If you pay with a payment card, you are always protected against misuse. You have the option of rejecting a payment when you receive your payment summary.
Data you send in connection with purchases paid for with payment cards is encrypted. Neither we nor others have the ability to read the data.
The amount for the item is deducted only when the items are sent from M.R. Asmiralde Photography and Videography. An amount greater than what you have approved at the time of purchase can never be deducted.
PayPal: We also accept payment through PayPal.
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5. DELIVERY AND SHIPPING COST
We deliver with Bring. As a customer, you can choose between delivery to the store, to your home address or business address.
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Delivery time
We do our best to deliver as soon as possible. As a general rule, orders are sent, which are completed on weekdays before kl. 12, same day. The delivery time is now estimated at a minimum of two weeks to a maximum of three weeks.
Shipping Cost:
The shipping price for a single item is stated below the item price on the product page. For orders with several products, the most expensive shipping is considered.
Tracking:
All orders are sent with Bring tracking number, so that you as a customer can follow the package.
If the shipment is not picked up before Bring's pick-up deadline, the shipment will be returned to Us.
Deliveries follow the current carrier's business conditions. This means that as soon as the package is under their auspices, they bear the responsibility for the package to arrive intact and undamaged. If you receive a package that is clearly damaged, you should preferably refuse to receive from the shipment or note on the consignment note "received subject to later control". If you have received the shipment and discover a damage, please contact us immediately and report the damage. It is always a good idea to take some pictures of the entire shipment, of the consignment note and of any damage. We are very happy to help in these cases, so feel free to send us all documentation, and we will proceed with the case.
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6. RIGHT OF WITHDRAWAL
You always have a 14-day right of withdrawal when you shop at www.marlonasmiralde.com. You must notify us within 14 days of receipt that you wish to cancel your purchase. The message must be given to marlonasmiralde@gmail.com or by telephone contact, alternatively a standard cancellation form can be used. In your message, you must make it clear to us that you want to exercise your right of withdrawal. The right of withdrawal expires 14 days after the day you received your delivery.
When using the right of withdrawal, you must of course return the item/s without undue delay and no later than 14 days from the date when you informed us about the exercise of the agreement's right of withdrawal. We recommend that you take care of the postal receipt as proof that you have delivered the package to the post office / carrier.
Return shipping
When the right of withdrawal is exercised, you must bear the costs of delivering the item in return, e.g. return shipping, additional packaging, etc. Please note that you are responsible for the item's delivery back to M.R. Asmiralde Photography & Videography as well as proper packaging.
7. PERSONAL INFORMATION
The Customer agrees to provide complete and current account information for all purchases made in our Online Shop. This applies to credit card information, email address, delivery address, phone number. This is for the purpose of completing the transaction without any problem and in order for Marlon Asmiralde Photography to contact the Customer if needed.
Payment Methods
- VISA / MasterCard
- PayPal
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